How to mail us your jewelry
Can't come by the shop? You can mail your piece to us. Here's how to send it safely.
Our address
Belle Meade J&R
4515 Harding Pike Ste 112
Nashville, TN 37205
4515 Harding Pike Ste 112
Nashville, TN 37205
Address it exactly as shown — please don't write "jewelry" on the package.
615-269-3288 · castgold@gmail.com
You're welcome to call or email us before you ship, and we'll answer any questions.
1. Put a note in the box
- Your name, phone, and email
- Your return address
- What work you'd like done. If you used our Prong Health Check, mention your report.
2. Pack it securely
- Put the piece in a sealed small bag.
- Place it in a small sturdy box with padding so nothing moves.
- Don't send it in a padded envelope alone.
- Don't write "jewelry" or anything about what's inside on the outside of the package.
3. Ship it insured, with tracking
- Send it by USPS Registered Mail, FedEx, or UPS.
- Insure it for its full value and make sure it has tracking.
- Keep your receipt and tracking number until we've confirmed it arrived.
4. We'll call you when it arrives
- Once your package arrives, we'll call you with a confirmation code confirming we received it.
- We inspect your piece before any work and confirm the estimate with you before we start.
- We'll go over return shipping when we call.
Questions? Call 615-269-3288 or email castgold@gmail.com. Privacy